Since the vast majority of people are active on the internet these days, you will be able to reach more potential customers if your offline service business has a website. Your company will also be able to reach customers that are outside the area that is covered by their local phone book.
Outlining the Service
One of the most important things an offline service business should do on their website is outline their business services. Plumbers should indicate if they do major renovations, or just fix clogged drains. Landscapers should advertise maintenance or building or patios, ponds, and fences. If a potential customer or client is looking for a particular service, they want to know that your service business can provide it right away. While you should list all available services, it is advisable not to list prices on your website. Listing prices would give competitors the upper hand. They would then be able to compete with your prices openly. It is better to indicate what you can provide and offer any guarantees that your business wishes.
Even more important than the description of what services are offered by your company, is your contact information. This should be on a separate contact page as well as on the landing page of your website. After all, if potential customers or clients can not find out how to contact you, you will not get any business from your website. On the landing or home page of your website, you should include the business name, address, and telephone number. It is also a good idea to include an email address that will be checked ever day. You should also include a link to a contact page that has an interactive email form that potential customers can fill out to ask questions. You should again include your physical address and a toll free telephone number. Offline service businesses, such as landscapers or plumbers, should have a website to direct their customers and clients to. Having an internet presence is important in this technologically advanced world. Having a website will increase the chance of customers finding your service business, and will also increase their first impressions.